Terms of Use / Privacy Policy

Louisville Fire Protection District

Website Terms of Use, Privacy Policy & SMS Messaging Terms

Effective Date: October 23, 2026

1. Introduction

The Louisville Fire Protection District ("District," "we," "us," or "our") is committed to protecting the privacy of individuals who visit our website, access our online services, or participate in our internal SMS messaging program.

This policy describes the terms governing use of the District's website, how personal information is collected and protected, and the conditions applicable to text messaging communications.

2. Website Terms of Use

The Louisville Fire Protection District provides its website and associated information, materials, and online services for public information and convenience.

The District and its information providers make no representations or warranties, express or implied, regarding the accuracy, completeness, reliability, availability, or suitability of information or services provided through this website, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the extent permitted by law.

Website content may be updated, modified, corrected, or removed without prior notice.

The District is not responsible for interruptions, delays, technical failures, or errors affecting access to its website. To the extent permitted by applicable law, the District shall not be liable for damages arising from the use or inability to use website information or services.

Commercial use or reproduction of website materials requires the District's written permission unless otherwise authorized by law. Trademarks remain the property of their respective owners.

External Links

The District's website may contain links to websites maintained by third parties. These links are provided for convenience and do not constitute an endorsement. The District is not responsible for the content, accuracy, privacy practices, or availability of external websites.

Electronic Communications and Legal Notices

Communications submitted by email or through the District's website do not constitute formal legal notice when specific notice procedures are required by applicable law.

Governing Law

Use of this website is subject to applicable Colorado and federal law. Any dispute concerning website use shall be governed by Colorado law, subject to applicable jurisdictional requirements.

3. Website Privacy Policy

Information We Collect

Visitors may access many areas of the District's website without providing personal information.

Certain online services may require information, including:

• Name, mailing address, telephone number, and email address
• Employment application information
• Payment and billing information
• Information submitted through online forms
• Other information necessary to provide requested services

Some information may be required to complete a particular online transaction or request. Visitors who do not wish to provide information online may contact the District to inquire about alternative methods of accessing services.

How Information Is Used

Information collected through the website may be used to process payments, respond to inquiries, administer employment applications, provide District services, maintain records, and conduct authorized District operations.

Information Security

The District uses administrative, technical, and organizational safeguards intended to protect information against unauthorized access, misuse, alteration, or disclosure.

Where confidential information is transmitted through supported online services, encrypted HTTPS connections are used.

Access to confidential information is restricted to authorized personnel and service providers with a legitimate operational need.

No method of electronic transmission or storage can be guaranteed to be completely secure.

Email Communications

Visitors should not transmit sensitive information, such as Social Security numbers, credit card numbers, or bank account information, through ordinary email.

Email communications received by the District may be forwarded to authorized personnel or other parties when necessary for official business and may constitute public records subject to disclosure under Colorado law.

4. Internal SMS Messaging Privacy Policy

Purpose of SMS Messaging

The Louisville Fire Protection District uses SMS text messaging for internal administrative and operational communications between firefighters, officers, employees, and other authorized District personnel.

Messages may include:

• Staffing and shift scheduling updates
• Shift changes and coverage requests
• Training announcements and reminders
• Department meetings and administrative notifications
• Equipment and facility updates
• Operational coordination and internal announcements

The District does not use its internal SMS program for commercial advertising or promotional marketing.

Information Collected

In connection with the SMS messaging program, the District may collect:

• Employee or authorized personnel name
• Mobile telephone number
• Work email address
• Department, position, or shift assignment
• SMS consent and opt-in information
• Messaging history and related communication records

How Information Is Collected and Used

Information may be obtained through employee contact forms, personnel records, internal administrative systems, or voluntary SMS enrollment.

Mobile telephone numbers and messaging information are used to deliver authorized District communications, manage messaging preferences, respond to staff inquiries, and support internal operations.

Information Sharing

The District does not sell or rent mobile telephone information or SMS messaging data.

Information may be disclosed to telecommunications carriers, messaging service providers, or other authorized vendors only as necessary to operate the District's SMS messaging services.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

SMS opt-in data and consent will not be sold or shared with third parties or affiliates for marketing or promotional purposes.

The District may also disclose information when required by applicable law, legal process, or governmental obligations.

5. SMS Messaging Terms and Conditions

Program Name: Louisville Fire Protection District – Internal Staff Communications

Program Description

The District's SMS messaging program provides work-related notifications and operational communications to employees and authorized personnel who have opted in to participate.

Consent

Personnel must provide consent before receiving messages through the District's SMS messaging program. Consent may be documented through an authorized enrollment form or other approved opt-in process.

Message Frequency

Message frequency varies depending on staffing needs, scheduling changes, training activities, and other operational requirements.

Message and data rates may apply.

Opt-Out Instructions

Recipients may discontinue SMS messages at any time by replying STOP to a message sent through the District's SMS program.

Following an opt-out request, the recipient will no longer receive messages through that SMS program unless they subsequently opt in again.

Help and Support

Recipients may reply HELP to a District SMS message for assistance or contact District administration using the information provided below.

Employment Communications

Opting out of SMS messaging does not eliminate employment-related communication responsibilities. The District may use alternative authorized methods to communicate work-related information.

Message Delivery

SMS message delivery depends on telecommunications carriers, networks, and other factors beyond the District's control.

Carriers are not liable for delayed or undelivered messages.

The District cannot guarantee immediate or uninterrupted delivery of SMS messages.

6. Emergency Communications

The District's internal SMS program supplements established departmental communication systems.

SMS messaging should not be used as the sole means of transmitting critical emergency dispatch information or coordinating immediate emergency responses.

Existing emergency dispatch, radio communications, and departmental emergency procedures remain in effect.

Members of the public should call 911 to report emergencies.

7. Data Retention and Public Records

The District retains information and communication records in accordance with applicable records retention schedules, District policies, and legal requirements.

As a Colorado public entity, certain website communications, electronic messages, and District records may be subject to disclosure under the Colorado Open Records Act (CORA).

Records will be disclosed, retained, protected, or withheld as required by applicable law.

8. Changes to This Policy

The Louisville Fire Protection District may update these Terms of Use, Privacy Policy, and SMS Messaging Terms to reflect changes in District operations, technology, legal requirements, or communication practices.

Updates will be published on the District website with a revised effective date.

9. Contact Information

For questions concerning website privacy, SMS messaging, or these Terms of Use, contact:

Louisville Fire Protection District

895 Via Appia Way
Louisville, CO 80027

Phone: (303) 666-6595
Email: contact@louisvillefire.com
Website: https://www.louisvillefire.com

SMS Support: Reply HELP to a District SMS message.

SMS Opt-Out: Reply STOP to discontinue messages.