Medicaid, Medicare, and private insurance policies include the cost of ambulance transport.  As the need for additional emergency responders increases, local governments have sought ways to pay for these services without raising property taxes. Many other local governments in Colorado have found that billing Medicaid, Medicare, and private insurance for ambulance transport services has resulted in recovering revenue to help fund Fire/EMS services. 

The LFPD contracts with a service to handle ambulance billing. The insurer, whether Medicaid, Medicare, or a private company, will receive the bill first. Patients are not billed until all insurance options are exhausted.

The billing company accepts cash, personal checks, money orders, and credit cards.

If you do not have insurance, an ambulance subscription, Medicaid, or Medicare, a bill will be sent directly to you. If you cannot pay in full, the billing agency will work with you to set up a payment plan.

Louisville EMS revenue recovery policy includes financial hardship provisions.  If you can demonstrate financial hardship under the District’s policy, a substantial reduction is available (up to 100% for those with a household income under $25,000).  The policy provides credit to your bill as follows:

Range of Annual Income: $0 – $25,000
Potential Reduction: 100%

You can pay the bill on a payment plan.  If at any time during the billing process you claim a financial hardship that prevents full payment of the invoice, you will be sent a Financial Hardship Certification Form.  You must complete this form, attach the required documentation and return it.

Under most circumstances, no, you will not receive a bill. However, there may be a small fee for incidents that require significant care and equipment.

Our charges are $900 for a standard Basic Life Support (BLS) call and $1,170 for Advanced Life Support (ALS) for residents of the District. A charge of $15 per mile, from the location of your call to the hospital, will also be part of each bill. You will not be charged for the distance the ambulance must travel from the fire station to get to you. While these rates may appear to be significant, they are consistent with most of the Front Range ambulance services.

The LFPD has a federally required Health Insurance Privacy Protection Act (HIPPA) Compliance Program in place to protect your health information.

For more information about Fire and EMS services in Louisville Fire District, please call 303-666-6595. If you have a billing question, please contact our billing agent, at (720) 900-0101 or info@captivatebilling.com.